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Senior Managers
Frederick Shack, LMSW
Executive Director
Frederick Shack joined Urban Pathways in January 2005 as Executive Director. Under his direction, and
in support of the Mayor's plan to reduce homeless by two-thirds, the organization is working to create 200 new units
of affordable, supportive housing for special needs, formerly homeless adults.
Mr. Shack is a founding member of the Tier II Coalition and served on the steering committee until the Coalition
was incorporated, after which, he was elected Vice President and served a member of the policy committee.
Subsequently he was elected President of the Coalition and served as an advisor to the committee responsible for the
creation of ASPHA. While President, Mr. Shack worked with the leadership at ASPHA to strengthen the
collaboration between the two organizations, resulting in a merged organization - The Council of Homeless Services and Policies.
Prior to joining Urban Pathways, Mr. Shack spent 14 years at HELP USA. His last position at HELP was Senior Vice
President of Client Services and Public Policy. Mr. Shack holds a Master's degree in Social Work and a Bachelor's
degree in psychology from Rutgers University. He is a member of the Board of the Homeless Services United, the
Human Services Council and The Coalition of Behavioral Health Agencies. In addition he is an adjunct Assistant
Professor, teaching a policy course at the Columbia University School of Social Work.
Lisa Lombardi, LMSW
Deputy Executive Director
Lisa Lombardi joined Urban Pathways in March 2009 as Deputy Executive Director. Her responsibilities include oversight
of outreach , drop in and safe haven programs, ensuring program compliance with agency standards and government contracts, laws
and regulations, and coordinating agency responses to RFPs.
Prior to joining Urban Pathways Ms Lombardi worked at HELP USA for over 15 years in various roles, the most recent being as Vice
President in the New York Central Office. She also worked previously at St. Christopher-Ottilie, maintained a private
practice, and was an adjunct professor at Fordham University School of Social Work.
Ms. Lombardi is an LMSW and holds a BSW, MSW, and post-masters degree in clinical practice from Adelphi University.
Deborah S. Rose, PsyD
Deputy Executive Director
Deborah S. Rose, Psy.D joined Urban Pathways in January 2010 as the Deputy Executive Director overseeing supportive housing and
ESTEEM job training program.
Prior to joining Urban Pathways, Dr. Rose served as the Director of Social Services for The Salvation Army of Greater New York.
Prior to that assignment she was Clinical Director of Ambulatory Behavioral Health Services for Saint Vincent Catholic Medical Centers.
Dr. Rose has extensive experience working with a variety of populations in human services. She has a strong background in
program development, most notably a program related to Kendra's Law, which she oversaw as the Assistant Director of the Assistant
Outpatient Treatment Program (AOT).
Currently, she holds an academic appointment with New York Medical College as an Assistant Professor of Clinical Psychiatry and Behavioral
Sciences. Dr. Rose teaches, writes and presents her clinical findings to enable a dialogue between various practitioners
and agencies.
Nancy Crystal, MBA, MSW, SPHR
Director of Human Resources
Nancy Crystal joined Urban Pathways as the Director of Human Resources in March 2008. Her primary
responsibilities include staff and leadership development, administration of compensation and benefits,
recruitment and hiring, employee relations, human resource information systems, and administrative and
operational policies and procedures.
Prior to joining the Urban Pathways team, Ms Crystal served as Human Resource Manager at the 1199SEIU Benefit
and Pension Funds and the Director of Human Resources at the 1199 Home Care Industry Benefit Funds.
Ms. Crystal also served as the director of a variety of home health care agencies, as well as the Director of
Queens Contract Management at the NYC Department for the Aging.
Ms. Crystal holds an MBA from Baruch College, an MSW from Columbia University and a Bachelor’s degree from SUNY Buffalo.
She is certified as a Senior Professional in Human Resources (SPHR).
Fernando Soto, CPA
Director of Finance
Fernando Soto joined Urban Pathways in January 2007 as Director of Finance. He is responsible for managing
the fiscal department and as such oversees budgeting, billing, payroll, A/P, filing accountability reports and reporting
for multiple program sites. In addition, Mr. Soto serves as the organization's liaison to government funding
agencies including the NYC Department of Homeless Services, The NYC Department of Mental Health, the NYS Office of Mental
Health and the Port Authority.
Mr. Soto is also an accounting instructor at Berkeley and Manhattan Colleges. For the 28 years prior to
joining Urban Pathways and becoming an instructor, Mr. Soto held three consecutive positions: Chief Financial
Officer for HELP USA in New York, General Auditor for Smith Barney, Inc. and an auditor at Arthur Andersen & Co.
Mr. Soto holds a Bachelor Degree from New Mexico State University and a Master's Degree from Fordham University.
Karen Trella
Development Director
Karen Trella is the Director of Development, overseeing all fundraising and communications activities for Urban Pathways.
Since joining the organization in May 2005, Ms. Trella has been working on a strategic plan to increase private-sector support,
and to raise the visibility of the organization by promoting its successes through the website, printed materials and a public
relations program.
Prior to joining Urban Pathways, Ms. Trella served as the Deputy Executive Director of Neighborhood Housing Services of New
York City and the Development of Director of Common Ground Community. Ms. Trella is a graduate of Florida State
University with a Master's degree in art history and Bachelor's degrees in art history and statistics.
She is on the City Limits/CUF Board of Directors.
Program Directors
Tracy Coit, LMSW
Hegeman Safe Haven
Jamel Garner
Outreach
Lisa Guest, MS, CASAC
Travelers Safe Haven
Robert Kennedy, MA
The Olivieri Drop-in Center
Steve Muchnick, LCSW-R
Cluster House
Jason Olko, MS Ed, CRC
ESTEEM (Vocational Training Program)
Jeff Rabinovici, MSW
Manhattan Outreach Consortium and A.D.E. (Assessment, Diagnosis and Engagement) Project
Gary Wickham, LCSW-R, PhD
Ivan Shapiro House
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