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Manhattan Operation Alternative (Port Authority Outreach)

Since 1997, Urban Pathways has provided outreach and referral services at the Port Authority Bus Terminal. Urban Pathways’ outreach programs serve as the first point of contact for many homeless New Yorkers, locating and assisting difficult-to-reach individuals through consistent engagement, assessment, intensive case management, and referrals to services to help them move into housing and/or treatment and to minimize recidivism. 

Location

625 8th Avenue
Manhattan
New York New York 10109Get Directions(this link opens in new window)
Impact Stories

Urban Pathways: 50 Years of Lighting the Path Home

Premiered at our 2025 Gala, this video highlights the paths of two individuals, Eric and Greg, who found housing and stability through Urban Pathways’ programs. From working with our outreach teams to moving into their own apartments, their stories show the importance of stable housing in...

Read The Story
  • HOUSINGLearn about our housing work

    We use a housing-first approach in our work, meeting each person where they are, and providing housing and support tailored to their unique needs.

    More About Housing
  • STREET SOLUTIONSLearn about our street solutions

    Our continuum of services ranges starts with our street outreach, creating low barrier pathways home for thousands of New Yorkers who are experiencing or at-risk for homelessness every year.

    More About Street Solutions