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Members of Urban Pathways outreach walking down New York City street

Street SolutionsAn Outreach Team or Drop-in Center is the first point of contact for many of the people we serve.

The Outreach and Drop-In teams are dedicated to building trusting relationships with the people who access those services. Through consistent engagement and compassionate guidance, these teams strive to create a safe and welcoming environment where individuals feel understood and supported.

Safe Havens serve as a crucial alternative to conventional congregate shelters, providing a low-threshold entry point to the journey towards permanent housing. By offering a supportive and secure living option, Safe Havens empower people to take their first steps toward improving their qualify of life, fostering a sense of hope and agency on their path toward a home of their own.

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A FRIENDLY FACEOutreach Teams

Since 1997, our Outreach Teams have met street homeless adults where they are, offering a first step towards housing stability.

From the John F. Kennedy Airport to the G.W. Bridge Bus Terminal, our team members go out daily to engage with adults who are experiencing street-homelessness. Our teams are always ready to provide basic hygiene items, clothing, and food, or to help someone find medical treatment.  Through consistent interaction, assessments, practical assistance, case management, referral services, and more, we work with individuals to meet their needs. When someone feels ready to take the next step, we help them into housing, sometimes at one our Safe Havens or in our stabilization bed program at Longacre.

Outreach Locations

Port Authority Outreach

Outreach teams go out daily to engage with individuals and offer assistance such as clothing, food, case management and referral services.

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Garment District BID Outreach

Outreach teams go out daily to engage with individuals and offer assistance such as clothing, food, case management and referral services.

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Flatiron NoMad BID Outreach

Outreach teams go out daily to engage with individuals and offer assistance such as clothing, food, case management and referral services.

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George Washington Bridge Outreach Program

Outreach teams go out daily to engage with individuals and offer assistance such as clothing, food, case management and referral services.

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La Guardia Airport Outreach

Outreach teams go out daily to engage with individuals and offer assistance such as clothing, food, case management and referral services.

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JFK Airport Outreach Program

Outreach teams go out daily to engage with individuals and offer assistance such as clothing, food, case management and referral services.

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Operation Alternative

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STABILITY AND CONVENIENCEDrop-in Centers

Our Drop-In Centers operate 24-hours a day, 7 days a week. We offer services ranging from hot meals, showers and clothing to case management, health assessments, and crisis intervention for unhoused adults. Although we don’t have beds at our Drop-In Centers, we do offer overnight stays for those seeking respite from sleeping outside. Our team is always ready to help connect someone with housing, and regular engagement with those that seek assistance is essential to that effort.

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Drop-in Center Locations

The Olivieri Drop-in Center

Drop in 24/7 for services like hot meals, clothing, and showers.

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9th Ave Drop-in Center

Opening in 2024. Drop in soon!

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Client Stories

Jade’s Journey

For the last 11 years, Jade has built a life grounded in community, with the support of Urban Pathways. Jade and her mother both struggled with mental illness, making it impossible for the two to live together. For many years before coming to Urban Pathways, Jade struggled with the instability ...

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A Shelter AlternativeSafe Havens

Our Safe Havens offer low-threshold transitional housing that provides individuals with stability while they prepare to move into a more permanent setting. Safe Havens provide people with on-site, intensive case management and support services such as health assessments and referrals, rehabilitative services, life skills training, and housing placement assistance. The rooms at our Safe Havens are private or semi-private, providing residents with a safe place to secure their belongings, and there are no pre-requisites for entering those programs.

Safe Haven Locations

105th Street Safe Haven

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Webster Avenue Safe Haven

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Hegeman Safe Haven

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Travelers Safe Haven (+Annex)

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Just $100 can provide essential clothing for someone experiencing homelessness.