Case managementWe deliver person-centered case management every step of the way.

Our dedicated case management team provides personalized and compassionate guidance, striving to meet the unique needs of each person in their journey towards improving their quality of life. Whether someone is navigating challenges related to housing instability, mental health, substance use, employment, or other areas, our team offers tailored assistance to address their specific needs and goals. Through collaborative goal-setting and ongoing support, we empower the people we work with to overcome obstacles and move towards a brighter and more fulfilling future.

PERSON-CENTERED SUPPORTResponsive & Empowering Care

At Urban Pathways, person-centered case management services are woven throughout all our programs, from Outreach initiatives to Permanent Supportive Housing. This collaborative approach empowers those we serve to actively participate in decision-making regarding their well-being and goal-setting process, fostering a sense of ownership and agency. Our recovery-oriented services are designed to support each individual in cultivating a life filled with meaning and purpose, guiding them towards sustained progress and fulfillment.

Your impact

CONSISTENT CARETailored and Ongoing Support

Urban Pathways’ case managers play a pivotal role, acting as the primary liaisons for the people we serve. Through regular weekly meetings, our case management services extend well beyond securing housing placement; they encompass a comprehensive array of support services. From coordinating healthcare needs to assisting with obtaining and maintaining crucial personal documentation, accessing benefits, and addressing various other needs, our case managers provide invaluable assistance every step of the way.

As people progress through our continuum of programs, our person-centered approach evolves to meet their evolving needs. Whether someone is transitioning from Outreach to transitional housing, or from a Safe Haven to Permanent Supportive Housing, our dedicated case managers remain steadfast in their commitment to providing personalized support tailored to each individual’s unique circumstances and aspirations.

Locations with case management

Olivieri Drop-in Center

Drop in 24/7 for services like hot meals, clothing, and showers.

Street Solutions

Case Management

Housing

Employment Assistance

Advocacy

Health & Wellness

Case managementWe deliver person-centered case management every step of the way.

PERSON-CENTERED SUPPORTResponsive & Empowering Care

CONSISTENT CARETailored and Ongoing Support

Locations with case management

Olivieri Drop-in Center

9th Ave Drop-in Center

Travelers Safe Haven (+Annex)

The Longacre Stabilization Bed Program

105th Street Safe Haven

Webster Avenue Safe Haven

Hegeman Safe Haven

Crossroads Residence

New Roads Plaza

The Residences at Hallet’s Cove

Howard Amron House

The Residences at 162nd Street

Boston Road Apartments

Clinton Avenue Apartments

Fairmount Residence

Hughes House

Westside Cluster House

53rd Street Apartments

Ivan Shapiro House

Featured Blog Posts

Recent stories

Jade’s Journey

Maria’s Story

Urban Pathways Attends Capitol Hill Day as New York State Coordinator

A donation of $100 helps provide someone with meals for two weeks at a Drop-In Center.